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Network Status News & Information

Reported Down Time in the Area (Scheduled)
  • Priority - Critical
  • Affecting Server - DMA_RADIUS_177_46
  • Good Evening, 

    Kindly note that there has been a reported down time in your area.

    Our upstream  engineers are currently investigating to resolve the issue.

    We apologize for the inconvenience caused

     

    Regards.

  • Date - 02/12/2019 21:21 - 04/12/2019 00:00
  • Last Updated - 16/10/2020 15:21
Vumatel (Scheduled)
  • Priority - Critical
  • Affecting Server - DMA_RADIUS_177_46
  • Good Day,

    We are experiencing the following network incident

    Network Incident Reference: #1875
    Network Incident Description: Confirmed fibre break
    Area/s Affected: Malaga MDU
    Network Type Affected: Aerial
    Current Resident Impact: Residents have no connectivity
    Current Network Incident Status: Technicians have localised the fault and
    are evaluating the repair needed


    --
    Kind Regards,
    The *VUMA* Team

  • Date - 31/10/2019 08:38
  • Last Updated - 16/10/2020 15:17
Challenges due to Wayleaves on Metrofibre (Scheduled)
  • Priority - Critical
  • Affecting Server - DMA_RADIUS_177_46
  • Dear our Valuable Clients, 

    Kindly note that there are still challenges with the wayleaves from Metro Fibre as per email below. This will probably only get resolved by end of January 2020.

    "As previously indicated. The access build was completed. The problem is on the route and needs a valid wayleave to rectify.

    We were expecting the wayleaves at the beginning of December, unfortunately this did not materialize and we need to wait till January to follow up on wayleaves."

    We sincerely apologies for the inconvenience caused.

     

    Kind Regards,

  • Date - 20/12/2019 11:37 - 31/01/2020 00:00
  • Last Updated - 16/10/2020 15:14
Network Incident (Reported)
  • Priority - Critical
  • Affecting Server - DMA_RADIUS_177_46
  • Good Day,
    >>
    >> We are experiencing the following network incident.
    >>
    >> Network Incident Reference: #3280
    >> Network Incident Description: Fibre Break
    >> Network Incident Grade: Minor
    >> Region Affected: Johannesburg
    >> Area/s Affected: Johannesburg North
    >>
    >> - Market Street
    >> - Post Office Street
    >> - Rose Street
    >> - Middle Street
    >> - Church Street
    >> - School Street
    >>
    >> Network Type Affected: Active Ethernet
    >> Current Resident Impact: Residents have no connectivity
    >> Current Network Incident Status: Technicians are still busy with repairs
    >>

  • Date - 10/09/2020 18:27 - 11/09/2020 00:00
  • Last Updated - 16/10/2020 12:12