We are aware of a potentially service impacting issue. Learn more
There are 1 Scheduled Network Impacting Issues. Learn more...
Netstream Slow speed outage (Reported) Critical

Affecting Server - DMA_RADIUS_177_46

  • 20/05/2022 10:56
  • Last Updated 20/05/2022 11:01

Good day

 

I hope all is well

 

Please note that we currently have a site that is experiencing slow speed in Alberton,

 

The technicians are currently investigating and had informed backhaul as well to check the line.

 

Affected sites:

 

Bassonia Rock

Will keep on updating on the latest status

Apologise for all the inconvenience it has caused

 

Kind Regards

Outage in Sandton (Reported) Critical

Affecting Server - DMA_RADIUS_177_46

  • 18/05/2022 14:29
  • Last Updated 19/05/2022 10:22

Latest Update: 08:58

Please note that that we have a team will be dispatched to check the splitters in order to assist with the connectivity for some clients that are down.

Further updates will follow.


Latest Update: 15:00

Connection restored.


Good day Valued client

Please note that we are aware on the current issue you are experiencing,

Kindly note that the team is working on restoring the link.

 

The issue is affecting :

20 West

Hydro

77Grayston

No ETR 

We apologize for the inconvenience caused.

 

Accelerit Team

 

PLANNED MAINTANANCE 2022/05/19 (Scheduled) Critical

Affecting Server - DMA_RADIUS_177_46

  • 18/05/2022 16:25
  • Last Updated 18/05/2022 16:33

Good Day,

Kindly note that we will be conducting a maintenance tomorrow, 19 May 2022 from 09:00 - 14:00. We will be setting a new switch at Teraco which will be responsible for up linking all our BGP links from external providers to the main edge router. We are not expecting any downtime due to the planned approach.

Thank you for your understanding.