We are aware of a potentially service impacting issue. Learn more
There are 3 Scheduled Network Impacting Issues. Learn more...
Reported Down Time in the Area (Scheduled) Critical

Affecting Server - DMA_RADIUS_177_46

  • 02/12/2019 21:21 - 04/12/2019 00:00
  • Last Updated 16/10/2020 15:21

Good Evening, 

Kindly note that there has been a reported down time in your area.

Our upstream  engineers are currently investigating to resolve the issue.

We apologize for the inconvenience caused

 

Regards.

Vumatel (Scheduled) Critical

Affecting Server - DMA_RADIUS_177_46

  • 31/10/2019 08:38
  • Last Updated 16/10/2020 15:17

Good Day,

We are experiencing the following network incident

Network Incident Reference: #1875
Network Incident Description: Confirmed fibre break
Area/s Affected: Malaga MDU
Network Type Affected: Aerial
Current Resident Impact: Residents have no connectivity
Current Network Incident Status: Technicians have localised the fault and
are evaluating the repair needed


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Kind Regards,
The *VUMA* Team

Challenges due to Wayleaves on Metrofibre (Scheduled) Critical

Affecting Server - DMA_RADIUS_177_46

  • 20/12/2019 11:37 - 31/01/2020 00:00
  • Last Updated 16/10/2020 15:14

Dear our Valuable Clients, 

Kindly note that there are still challenges with the wayleaves from Metro Fibre as per email below. This will probably only get resolved by end of January 2020.

"As previously indicated. The access build was completed. The problem is on the route and needs a valid wayleave to rectify.

We were expecting the wayleaves at the beginning of December, unfortunately this did not materialize and we need to wait till January to follow up on wayleaves."

We sincerely apologies for the inconvenience caused.

 

Kind Regards,