We are aware of a potentially service impacting issue. Learn more

How can I pause my subscription? Print

  • pause, subscription, skip, months, fibre, accelerit
  • 1

Service Pause Request

Please be advised that we are not able to action the request as we have not received a written notice in order temporarily suspend your account.

A client is required to provides us with a notice before the 15th of the current calendar month. This will allow Accelerit enough time to arrange accordingly.

Please refer to the below from our terms and conditions:

Note - 1.9

https://www.accelerit.co.za/?page_id=107

NB: Please note there may be a re-connection fee dependent on your Fibre Network Operator that has installed in your unit 


Was this answer helpful?

« Back